We make every effort to provide clear and color-correct images that reflect the true nature of the products. However, website images, and emailed proofs are inherently limited in their ability to communicate color, scale, and detail. Moreover, the size of selected products and selected image along with other digital characteristics, including image resolution, dpi, etc., affect the quality of the final product. It is advisable to follow the suggestions mentioned on powerbanksdepot.com and speak with a customer service representative. The color output of the products print is dependent on the image properties, for which there is no guarantee. The color shown on computer monitors are not the true color representations of the image and the printed out may vary from the image seen on the computer monitor screens. The color in the proof is not the real color, it is difficult to show the correct color on the computer monitor and the color output is dependent on the image submitted by the customer. It is the customer’s responsibility to follow up on any digital proofs or previews sent to them. Powerbanksdepot.com is NOT responsible for the content of the image or artwork submitted. It's the customer's responsibility to ensure that image content is what they prefer to have in the print. Furthermore, it is the customer's responsibility to contact the customer care in the event the digital proof has not arrived (for cases where digital proofs are required). Finally, any emails that are sent by the production or processing team requiring customer feedback or reply should be replied to as soon as possible. All orders that require customer feedback will be placed on hold until the customer provides the requested feedback. It is the customer's responsibility to review the information presented in the e-mails requesting feedback and provide the feedback as soon as possible. This will ensure proper communication and placement of the customer’s order. It's the customer's responsibility to review and respond to any communication from the powerbanksdepot.com customer service team. Powerbanksdepot.com will not be liable for any delay in the order's production and delivery due to lack of response from the customer to an inquiry from the powerbanksdepot.com team. Any time spent waiting for a response from the powerbanksdepot.com team will not count towards the suggested turnaround time for any order.